Improving Citizen Engagement with Digital Twins in Smart Cities

Introduction:

A smart city leveraged Digital Twin technology to improve citizen engagement and participation in urban planning and decision-making processes, aiming to foster inclusivity, transparency, and accountability in preparation for COP28.

Scenario Analysis

The city faced challenges in engaging citizens in civic affairs and soliciting input for urban development projects, leading to a lack of trust and satisfaction among residents. Traditional public participation methods often failed to reach diverse segments of the population and capture their perspectives effectively.

Product Integration and Benefits

• Virtual Citizen Engagement Platforms: Digital Twins facilitated the development of virtual engagement platforms where citizens could explore and provide feedback on urban development projects in a user-friendly and accessible manner.
• Data-Driven Decision Making: The technology analyzed citizen feedback and sentiment data to inform urban planning decisions and prioritize community needs and preferences.
• Transparency and Accountability: Digital Twins promoted transparency and accountability in governance by providing real-time access to project information and progress updates, fostering trust and collaboration between the city government and its residents.

Conclusion

The integration of Digital Twin technology improved citizen engagement in the smart city, resulting in more inclusive, transparent, and accountable urban planning processes. This achievement demonstrated the city's commitment to democratic principles and citizen-centric governance in preparation for COP28.